If you’re reading this, then there is a good chance you’ve been in a position before where you were expecting – or promised – great things from an organisational change programme… only to find the reality fell short of your expectations.
The easy response to this is to blame leadership, or resistance, communications, or implementation teams. However, that is only a part of the problem. It is important to understand that everyone involved in evolving the organisation needs to be properly equipped to do so. If any one part fails, we all do.
But of course, getting everyone on board is hard, because humans are human. That is why, at the core of what we do, we aim to give you the confidence, the capabilities, and the individual level credibility you will need to succeed.
Where we focus will depend on you, but will normally include:
We’ll conduct qualitative research within your organisation, to understand where you are now and identify what’s holding you back.
- In-Depth interviews
- Staff surveys
- Internal and external assessment of your customer experiences
We’ll map your purpose and define your vision. Then we use this to paint a picture of what your future looks like: for your external stakeholders, and for the people that make up your DNA.
- Stakeholder interviews
- Ideation and design workshops
- Competitor and collaborator review
People and Culture.
We believe that most organisations are full of people that want things to change, but just can’t make it happen. We’ll work with you to design an environment for success.
- Culture design workshops
- Team coaching and training
- One to one coaching
Planning and doing.
Sometimes making sense of complexity and deriving a plan can be hard. If you’re deep in the detail, or too close to the history, we can work with you to build a plan and set you up to execute it.
- Objective decision-making facilitation
- Planning workshops
- Plan design and write up