Testimonials

Kelly and the Kivo Team have played a crucial role in the defining phases of our digital transformation. Providing programme management, project management and business analysis support, they have helped build the case for change, achieve board approval for investment and have successfully delivered the first phase.”

“They continue to play a leading role in our programme delivery. Kelly and the team not only share our ethos, they appreciate and understand our unique challenges, and have built a collaborative team across Save the Children, Kivo and our systems integrator, working hard to overcome constraints and maintain focus on delivery.”

“They have been considered part of the team at Save the Children, leading across organisational, technology and process change, whilst ensuring the internal team has the capability and capacity to take further phases of the transformation forward.”

As Sponsor for the three significant change programmes supported by the Kivo team here at CRUK, I can highly recommend the team.”

“The first time I worked with Kelly was when she played a key role in the delivery of our Supporter Relationship Management Programme, including the move to a brand new structure and the successful transition of legacy databases to a centralised system. The programme was a bumpy ride that Kelly kept on track and saw through to a successful delivery, keeping many reluctant stakeholders engaged and inspired.”

“Kelly and Roma went on to bravely challenge leadership and cut through legacy ways of working to deliver the near-impossible and transform the way we prioritise, plan and deliver our Fundraising and Marketing products, ensuring minimal operational costs for delivery of products like Dryathalon and Stand Up to Cancer.”

“Last but not least, Kelly and Vicky led the delivery of our Digital Transformation, which resulted in a significant uplift in visitors and online donations, whilst stretching the way we think about digital, user experience and targeted content.”

Kivo come with the rare ability to see the bigger picture without falling into the typical role of ‘consultancy’. They stand by their ethos of putting people before their own profit and will do all they can to ensure you maximise your investments into organisational change.

Kelly did a wonderful job supporting me and the leadership team through a time of significant and challenging change. Keeping the wider team motivated, she promoted a sense of togetherness across organizational and global borders.

Kelly is a change and technology expert with huge amounts of energy and determination. She is always solution-orientated and pro-active.

As programme lead for our Digital Transformation, Kelly supported in shaping the business case, getting buy in at Board and ELT level and she went on to effectively deliver the programme of work including recruitment of new roles, delivery of new technology, training and implementation of new processes.

Kelly was a step ahead across the programmes, intuitively identifying risk and quickly outlining solutions, ensuring that even if we did hit bumps in the road there were always clear options available to keep the programme moving.

Kelly is a great communicator, comfortable in discussions on business benefits through to technical requirements. This gives her the ability to communicate with a variety of stakeholders, gaining trust and buy in.

Kelly and I have worked together previously on an organisational redesign and relocation. Kelly impressed me with broad range of skills. She was highly adaptable in an ever-changing environment and circumstances. Kelly is a skilled communicator and combines this with careful forward planning to ensure all details are covered.

When I first took on leadership of the Data Support Operations here at King’s College, Kivo worked with us to build a vision, create an operating model and design a roadmap for change. They carried out interviews with all members, facilitated well received collaborative workshops, and built accurate individual and team profiles that helped me to both design the future operating model and identify areas that needed extra focus. Kivo’s recommendations proved to be effective and helped me to embed the positive changes needed to transition us from a good team to a high performing team, with minimal impact on our ability to deliver business as usual through the change.