Our vision is for every organisation we connect with to deliver more radical impact by putting humans at the heart of change.

Kelly Southcott, Founder

About Us

At Kivo we bring great minds together to achieve great things.

I’m Kelly, a transformation consultant and coach driven to help organisations do more social good.

I started Kivo to bring purpose-driven experts together to provide charities with the expert support they need to modernise and change with the times, without having to rely on big consultancies or carry agency overheads.

We’ve supported some of the biggest transformations in some of the UK’s biggest charities and maintain a peer group to keep a finger on the pulse of change across the sector and beyond.

We’ve learnt that nothing is more important than getting leaders aligned on what modernisation of culture, behaviours and ways of doing stuff, really means.

Our role is to support change leaders to do just that.

Our Values

Dynamism:

Bringing an infectious energy, flexibility and positivity to add lightness and clarity to complex and challenging situations.

Connection:

Building meaningful relationships, making way for new synergies to share ideas, wisdom, expertise and strengths.

Creativity:

Seeing, feeling and doing things differently to unlock new ideas.

See us working together?

Get in Touch

The Kivo Network

Transformation strategist & consultant
Kelly Southcott

Business Architect and Change Lead
Paul Kempt

Strategic Fundraising & Marketing Consultant
Poppy Naylor

Brand Development and Brand Management
Guy Abraham

Transformation strategist & consultant

Kelly Southcott

“I’ve worked in change management for 15 years now, and learnt many valuable lessons.

I am creative, analytical and resilient, and in my element working with change leaders to help them to evolve their organisations. I enjoy working with people to maximise the incredible opportunities that the digital era brings, whilst remaining mindful of the less desirable impacts of the external change we’re experiencing.

I’m structured and methodological when that fits, but I can take or leave traditional methodologies – I know them well enough to know that many are outdated! – and prefer to work with what I’ve learnt to build a fresh, tailored approach every time.”

Business Architect and Change Lead

Paul Kempt

Paul is an analytical, engaging, forward-thinking facilitator. He is technically astute, and possesses a natural talent for bringing people together. He has been working in change for over a decade across commercial and not for profit sectors, and is one of the leading figures in change management in the UK.

His passions are: travel, his family, language.

He’s at his best when: there’s a difficult problem to solve

He can help if you need to: Bring people and technology together to deliver.

Strategic Fundraising & Marketing Consultant

Poppy Naylor

Poppy is a senior fundraising and marketing strategist. She’s a strong, strategic leader with a knack for spotting new and emerging opportunities. Poppy spent 15 years at Cancer Research UK where she re-energised mature campaigns like Race for Life, and launched brand new high-profile campaigns like Stand Up To Cancer. Poppy now works as an independent consultant for Unicef UK, Macmillan Cancer Support and Save the Children.

Her passions are: Spending time with her young son and husband, coffee, sausage dogs, and exploring the Cornish coast.

She’s at her best when: Given a problem to solve or challenge to unpick.

She can help if: you need to improve your fundraising or marketing performance.

Change Management Guru

Vicky Black

Vicky has been working in Change Management for over a decade, and has driven a number of successful transformations. She possesses endless enthusiasm and empathy, an engaging personality, and great stakeholder skills. Vicky has played a key role in implementing and embedding successful transformations in charity, government and police organisations. She is currently a management consultant and plays a key role in creating and testing Kivo methodology and approaches.

Her passions are: People, Simplicity & Food

She’s at her best when: She’s well-fed

She can help if you need to: Find a nice restaurant or deliver successful IT, Digital or Service transformation.

Brand Development and Brand Management

Guy Abraham

Guy is a curious Brand Manager challenging to be more pirate.

He brings with him a wealth of experience in global brand development, brand management, brand building and marketing that spans across the charity/ NGO sector with the likes of Oxfam and Save the Children, where he spearheaded their global rebrand in 120 countries.

Guy has worked at WPP branding agencies with clients from multiple categories including General Electric, the Football Association (FA), the Azerbaijan Tourism where he developed the destination brand and many more. He currently works at what3words, one of the most talked about startups in the UK as a Marketing Manager.

His passions are: Cooking, boxing, trip hop, travelling India and making the world of communication a better place.

He’s at his best when: Being in a room full of people. It’s what gives him energy!

Can help if you need: Support on brand development, re-brands/ refreshes, brand evolutions and culture initiatives.She brings a mix of commercial and charity experience across digital change programmes

Carrie Pettit

Consultant and co-active coach with 16 years’ experience across strategic and creative roles, both client side and agency. Sector experience spanning B2C, B2B, third sector and local government.

Super power: Getting ideas out of people’s heads and turning them into reality.

She’s at her best when: She’s outdoors

Our Clients

Simon

Founder, Brave Mind

Kelly has been a fantastic support from start to finish in defining our re-energised mission and vision. With very limited time to prepare and execute, Kelly’s passion and drive to make a positive difference is infectious… along with a calming manner to help facilitate and stay focussed on the end goal! Thank you Kelly.

Rosie

Director of Organisational Change, Tempo

Kelly is a hugely innovative thinker, she provides new perspective and thinking on anything you throw at her and works creatively to unstick problems and empower people in my team to come up with their own solutions. She fits right in, responding well to any ask we throw her way and if she can’t do it she always knows a woman (or a man) who can.

Linda McBain

Director of Digital, Save the Children UK

Kelly was a step ahead across the programmes, intuitively identifying risk and quickly outlining solutions, ensuring that even if we did hit bumps in the road there were always clear options available to keep the programme moving.

Karl Hoods

Chief Information Officer, Save the Children UK

Kivo have been considered part of the team at Save the Children, leading across organisational, technology and process change, whilst ensuring the internal team has the capability and capacity to take further phases of the transformation forward.

Jude

Digital Director, Tempo

Working with Kivo has been transformative for Tempo and really enjoyable too! Kelly has helped us develop our digital and organisational vision and understand how to implement them, reshaping how we deliver to become an organisation fit for the future. She has helped to build the team through design, coaching and mentoring, and also introduced us to some amazing people from the network who have added real value. Without the expertise that Kivo have provided we would not have known what was possible, nor what it would take to succeed.

Jennifer Willis

Associate Director of Finance, Kings College London

Kivo’s recommendations proved to be effective and helped me to embed the positive changes needed to transition us from a good team to a high performing team, with minimal impact on our ability to deliver business as usual through the change.

Ian

CEO, Charity Client

Through Kelly’s mentoring, me and my senior leadership team have a far better understanding of the potential of digital, as well as a clear vision and roadmap for change. Through the Kivo network, Kelly has also introduced us to many expert consultants who have been indispensable in our transformation journey.

Claire Rowney

Executive Director of Fundraising & Marketing, Save the Children UK

Kivo take the time and trouble to understand what is unique about us, and deliver solutions that consider both what we are trying to achieve and how to make it happen in a way that really works.

Chris Linger

Founder, Roots

We started our journey with Kelly a few months ago to support us in defining our company vision, mission, goals & values. Kelly brings so much energy to our sessions, keeping it fun and productive to keep the whole team engaged throughout. It’s been a really enjoyable experience and I very much look forward to continue to building on what we’ve done together.

Cait Allen

CEO, Wessex Cancer Trust

Kelly and I have worked together previously on an organisational redesign and relocation. Kelly impressed me with broad range of skills. She was highly adaptable in an ever-changing environment and circumstances. Kelly is a skilled communicator and combines this with careful forward planning to ensure all details are covered.

Anthony Newman

Director of Brand, Marketing & Communications, Cancer Research UK

Kivo come with the rare ability to see the bigger picture without falling into the typical role of ‘consultancy’. They stand by their ethos of putting people before their own profit and will do all they can to ensure you maximise your investments into organisational change.